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Edition #6 December/January 2010 Proudly brought to you by HIA Insurance Services

Welcome to the latest edition of BPN Enews and congratulations to Natasha Hibberd, of Hamley Constructions in Victoria, for taking out the much coveted 2009 Australian Business Partner of the Year Award which was presented at the 2009 HIA – CSR Australian Housing Awards. When times are tough, businesses that concentrate on customer service tend to outperform their competitors, so in this edition, our feature articles focus on the theme of communication. Don’t forget to let us know what topics you would like to see covered in future editions and please email any questions you would like answered in our Q&A page to bpn@hia.com.au

FEATURE ARTICLES

Successful Working Couples Share Their Secrets

Tips for Communicating with Staff

The Importance of Regular Communications with your Bank Manager

Being Proactive when Communicating with Clients

BUSINESS INFORMATION

Money Tips for Helping your Cash Flow

VoIP: What Is It and Why You Use It?

VoIP: The 3 Things You Will Need

VoIP: Current Problems You Should Be Aware Of

MEMBER PROFILE

Jill & Brent Readman 'A True Partnership'

 

Q&A

QUESTION & ANSWER

This edition's Q & A relates to the new award system that is rumoured to be starting on 1 January 2010

NEWS & EVENTS

2010 Business Partner of the Year - Entries Now Open

Click Here For Events in your Area

Click Here For Training in your Area

 

THE INSURANCE SPOT

Planning a holiday? HIA Insurance Services can help.

Call HIA Insurance Services on 1800 633 467 or click here


Click here for the latest version of the kitchens & bathrooms e-news Click here for the latest version of the trade & renovation e-news
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